Last updated and effective date: August 6, 2024
At Derma Glow Esthetics, we strive to provide our clients with the highest quality products and services. If you are not entirely satisfied with your purchase, we are here to help.
Returns
You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item must have the receipt or proof of purchase.
For damaged or missing items, you have 15 days from the delivery date to notify us.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. For additional information in this section, please contact us at info@dermaglowsthetics.com